We want you to be completely happy with your purchase. In the unlikely event that you are unhappy or for some reason need to return it, we accept returns in their original condition and packaging within 7 days of receipt. Items must not be worn or touched, for laws and safety reasons. There is a 15% restocking fee on refunds. We will refund the purchase price but we cannot refund original shipping charges. If shipping was included with the purchase price the actual cost of shipping will be deducted from your refund. You must e-mail us at: info@arpelegantmomentslingerie.com to receive authorization. Unauthorized returns will not be accepted. You are also responsible for return shipping costs. If your purchase was damaged in any way we will give you an exchange or refund. Please let us know immediately.